At Kimberley Development, we focus on our customer satisfaction. Not only are we dedicated to building it right the first time around, but we back that up with a Customer Care program to ensure nothing goes unnoticed.
Prior to closing you will have a walk-through with the warranty company to go over any concerns you may have.
Within the first 90 days you need to reach out to the warranty company, who will schedule your 3-month service visit.
At 11 months, you will need to schedule a walk-through with the warranty company to go over any remaining warranty items.
Even the best-built homes can have issues that arise. Please contact the warranty company you had your closing walk-through with for warranty related issues. If your service request is an emergency, please refer to the phone numbers you received in your homeowner binder.
Building our dream home with Kimberley Development was such a great experience! The Kimberley Development team was so great to work with from the beginning planning stage, to selections, walk throughs, and final move-in. They made the process smooth and stress-free. We love our home and so glad we made the decision to build with Kimberley Development!Erin Huisman | Johnston